If you need to open Tasks or Notes, you must use the second method, which uses the Delegates settings. The first method will allow you to open an Inbox, Contacts or Calendar folder. This article describes two ways to open a shared folder. Read the Knowledge Base article on How To Share Folders In Outlook 2011/2016 For Mac for information on how to share a folder. It may take some patience but one of these will fix your contacts missing in Outlook problem.Before you can open a shared folder, you need to know who granted you access and what type of folder it is. If not then you can try to add all senders and recipients as contacts to try to rebuild your contact list. If you don’t have access to the original pst-file then maybe at some point you synced your contacts with your phone? If so then you can sync them once again with Outlook. If for some reason after all of this you still have nothing happening then you may need to rebuild the contacts folder in Outlook. If you go back into your Address book options you will be able to change the default. This is necessary when you have other accounts connected to your Outlook. If the contacts appear in the folder, but when you go to compose an email nothing shows up when clicking ‘To:’, then you most likely need to change your default list.

If you used the Export option to create the backup, then you most likely forgot to choose the contacts folder during the export process.Ĭontacts are in Folder, but don’t show when clicking ‘To:’.

Check your old computer or location you copied the file from for other pst-files.

There’s a possibility that you copied over the wrong file.

If the contacts are there, great! If not, then here’s what might be happening: Now you can go back and check your contacts folder once more. To connect to the pst-file just go to File > Open > Op en Outlook Data File. If your contacts didn’t show up in the Contacts Folder in the first place, but you still have access to the original PST file, then the first thing to do is copy it over to the new computer, and make sure you DO NOT overwrite any pst-files in this process. Your Contacts are not in the Contacts Folder You’ve also now made sure that the Contacts Folder was marked as an Outlook Address Book.

The Outlook Address Book Service is now added. For the changes to take effect you will have to close Outlook and restart it.

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